A FLINDERS ISLAND GOURMET RETREAT AT COOMA HOUSE - RATES, TERMS & CONDITIONS

A FLINDERS ISLAND GOURMET RETREAT AT COOMA HOUSE - BADGER CORNER FLINDERS ISLAND TASMANIA.

This page is difficult to write because it always sounds so inhospitable - the very opposite to what we want you to feel about staying with us.  Nevertheless, we know we have to do it, so - here t’is:

We hope the terms and conditions at Flinders Island Gourmet Retreat are easy to understand.

If you have concerns however, or we can answer any questions, please ring or text me, Wendy:   0408 104 995

 

OUR ACCOMMODATION

Cooma House is a contemporary, expansive country style farmhouse home. Furnishings and appointments represent Australia’s colonial heritage with mid-century and eclectic pieces. Our guest experience is gourmet dining and guest rooms in an extremely beautiful temperate island environment. Think Auberge or Trattoria in the European context. We are located in the south-west picturesque corner of Flinders Island offering views of white sand bays, azure water and natural bushland. We have dramatic mountain ranges and rugged island views to enjoy on your walks. Birdlife and iconic Australian wildlife is abundant.


As a remote country villa we offer guests a full board experience as alternative options are few and distances great in an unfamiliar rural environment teeming with wildlife - especially at night. We offer fresh and seasonal produce to guests in a variety of environments at Cooma House both indoors and out.

Our accommodation is designed for adults. 

We offer five well appointed rooms, with high quality linens, soft furnishings, heirloom pieces, local original artworks, TV. Each with its own spacious en-suite with walk in shower. 

One of our suites is for all access - up to wheel chair Australian standards. 

There are two queen bed rooms downstairs, one of which is the all-access suite. 

Upstairs there are three king bed rooms, two of which are long kings. 

Each of the three rooms upstairs can be made into three twin singles by request.

There are three sitting rooms and one common dining area inside the large house. Plenty of privacy. Plenty of options for guests to enjoy.

Outside, there are three common seating/dining areas to maximise bush and ocean views at different times of the day. They are the East Verandah, the Pot Boil Barbecue and the Terrace.

You have access to the whole of Cooma House and have a live-in host in a separate wing with all meals provided. 

Breakfast comprises poached seasonal fruit and hand blended muesli with hung yoghurt and a cooked course to follow. 

OUR RATES

Our rates are based on an irrevocable fact - in remote and wilderness areas you have your meals provided because in isolation and beauty, your choices for other catering are as remote as our wonderful wilderness.

Groups

You can hire Flinders Island Gourmet Retreat at Cooma House for a flat rate of $5,000.00. This entitles you to have five rooms for five couples for two nights. Breakfast is included. Additional nights are a further $2,000.00

Rooms

A double room is $250.00 per person per night with a minimum stay of two nights.

A twin room is $300.00 per person per night with a minimum stay of two nights.

A sole use room is $350.00 per person per night with a minimum stay of two nights.

Weekly rates by prior negotiation

Each room is named.  You can see each room and its story on the accommodation page here.

FOOD AND DRINK 

Artisanal seasonal Menus are available on request. 

Indicative prices are:

  • Non residential guests visiting Cooma House for morning and afternoon teas are $25.00 per person for groups up to 20 guests and include a tour of the kitchen garden. Duration of visit 1 hour.

  • lunch from $20.00 per person - can be packed for residential guest’s hiking or picnic as required

  • dinner, three courses from $80.00 per person served in the Cooma House dining room

  • choice of local and regional wines provided by the glass or the bottle (no BYO)

COOKING SCHOOLS
Safety note:

Closed in flat shoes must be worn to all cooking class. This is an Occupational Health & Safety requirement.

Terms and Conditions

Cancellations are the same terms and conditions as for accommodation and meals.

All cooking class menus are subject to change on the day to take advantage of availability and seasonal variety.

Cooking classes start on time as there is a lot to get through in a few hours. Please arrive on time to get the maximum benefit from the class.

Payment is required on booking.

Gift Vouchers must be used by the expiry date and will not be extended.

Gift Vouchers are non refundable.

Missed cooking classes will not be refunded and cannot be rebooked

Please diarise your class date as Flinders Island Gourmet Retreat at Cooma House does not send out reminders

Flinders Island Gourmet Retreat reserves the right to change your class date within 48 hours of your scheduled class if the class does not fill to the minimum number of 6 people.

Gift Vouchers - Terms and Conditions

Gift vouchers valid for 6 months.

Gift Vouchers are non refundable.

The accommodation or cooking class must be taken by the expiry date specified on the gift voucher.

Not redeemable for cash.

The accommodation or cooking class includes the booking fee, tuition within a group, ingredients used during the class, and a meal from dishes prepared during the class served with wine.

Cancellations are not accepted.

All accommodation or cooking class menus are subject to change on the day to take advantage of market availability and seasonal variety.

Cooking classes start on time as there is a lot to get through in a few hours. Please arrive on time to get the maximum benefit from the class.

Payment is required on ordering.

Gift Vouchers must be used by the expiry date and will not be extended.

Please diarise your accommodation or class date as Flinders Island Gourmet Retreat does not send out reminders

Flinders Island Gourmet Retreat reserves the right to change your class date within 1 week of your scheduled accommodation or class if the accommodation or class does not fill to the minimum number of 6 people.

GENERAL BOOKING POLICY 

By making a booking it is understood that you have read, understood and accepted our TERMS & CONDITIONS .

MAKING AND CONFIRMATION OF A BOOKING

A booking is made with a 50% deposit, the balance payable and cleared funds visible, two weeks before arrival.

A booking is confirmed once a deposit has been acknowledged.

For each booking, there is a minimum stay of two (2) nights.

Christmas and Easter are a minimum stay of four (4) nights. 

PRIVACY POLICY

We will only contact you about your booking and your stay unless we have your permission to do otherwise.

We won’t pass your information on unless and if required by law.

We will be aware and sensitive to your needs whilst you stay with us.


NON SMOKING POLICY

We have a non smoking policy for the house and immediate surrounds.  Outside the house, you are encouraged not to smoke, except in the car parking area.  If guests do smoke, please have a sealable container for your butts and take them with you.

We reserve the right to change the TERMS & CONDITIONS at our sole discretion and without notice.

 

PAYMENT POLICY

Payments are made by Electronic Funds Transfer (EFT).  EFT information will be provided when you book. Please ensure your EFT payment includes the name and date of your booking for identification.  The final payment must be visible in the bank two weeks before arrival.

 

CANCELLATION POLICY

Cancelling your booking will result in a forfeiting of deposits.

Cancellations made within 14 (fourteen) days of booking arrival date incur a 100% cancellation fee.

Cancellations made with more than 14 (fourteen) days notice incur an administration charge of 20% of total booking fee.

Cancellations made less than 14 calendar days of the booked arrival date incurs a 100% cancellation penalty (that is, there will be no refund of your booking payment/tariff.)

For example: if your booking commences on December 4th in any year and you do not try to cancel until after November 20th - that is, inside 14 days of your arrival -  then your booking payment /tariff will not be returned.

If you cancel your stay earlier than 14 calendar days - i.e. outside 14 days of your arrival - then your booking fee/tariff will be returned less 10%. 

For example, if your booking commences on December 1st but you cancel on, say, 16th of November, or earlier, then 90% of your booking payment/tariff, what you have already paid, will be refunded to you less the administration charge.

If you do not arrive on the day of your booking, the same policy applies as a cancellation - that means no repayment of the booking fee/tariff will be made.

We encourage our customers to purchase travel insurance to cover any unforeseen circumstances.

There are good health facilities on Flinders Island - an emergency medical service, a sports physio and there are massage and reiki. For serious medical events, there are drivers and para’s as well as the Royal Flying Doctor’s Service that will have you at Launceston General Hospital in no time.

LOST AND/OR MISLAID ITEMS

Personal items that are lost, damaged, or left behind during or after your stay with us, are your responsibility. Items subsequently found by us after your departure however, may be returned to you by mutual agreement.

Fair wear and tear - including accidental breakage - is not charged for, however damage to bedding, furniture, furnishings, fittings, artwork or the fabric of the buildings will be charged to you at full replacement cost at our sole discretion.

“RESPECT OUR PLACE, OUR NEIGHBOURS AND THE LAND” & DAMAGES POLICY

A Flinders Island Gourmet Retreat at Cooma House is a luxury accommodation retreat.

To ensure peaceful enjoyment of A Flinders Island Gourmet Retreat at Cooma House, for us, our other guests and our neighbours (who are our friends) we have a strict “respect our neighbours and our land” policy.  The property is 15 acres or 6 hectares and opens down onto the beach at Petrification Bay or along to the National Park. Guests are expected to stay on our land whilst walking on the property and keep noise levels low.

Should this fundamental policy be breached by you and/or the property is left in a dirty, damaged or unreasonably untidy state at the conclusion of your booking (to be determined by us at our sole discretion), you will be charged a cleaning fee of a minimum of $500, plus the full replacement cost of any damaged or lost items of equipment and/or furnishings.

 

GUEST SAFETY

Like most of Australia, Flinders Island occasionally experiences bush fires. Each room at Flinders Island Gourmet Retreat has a guest manual with advice about what to be aware of during the summer fire season (generally between the beginning of November and end March). If you have any concerns at all, please contact us.